Head of E-commerce technology

  • Negotiable
  • London, England, United Kingdom
  • Permanent, Full time
  • Michael Page
  • 23 Sep 16

To act as the technology lead for all E-Commerce systems servicing the Bank, its external clients and internal staff. Full responsibility for the technology systems, processes and policies relating to electronic trading, including internal and third party systems.

A major global bank based in London


Head of E-commerce technology Key responsibilities / accountabilities

  • Operational Responsibility for the provision of all technology systems relating to electronic trading, serving the Bank business and clients
  • Creating a long-term strategic plan for the e-commerce architecture in line with the banks overall architecture process and framework
  • Act as a central point of contact for everything relating to the banks E-Commerce Platforms for the technology function, and the integration between the business functions and technology
  • Translate and prioritise the business strategy/mandate into direct performance measures and programmes of work
  • To drive efficiencies in the banks budget and ongoing cost base, ensuring return on investment for all related programmes of work
  • Ensure stability across the banks E-Commerce technology production environment, adhering to all internal IT Service Delivery processes and policies
  • Manage all third party relationships, Service Level agreements and KRI's in support of the banks technology platforms and service providers
  • Create and maintain all documentation in support of the E-Commerce IT function, budgets and forecasts, project tracking and reporting, communication, risk and issue analysis and quality assurance.
  • Establish and run effective governance forums such as steering committees, project boards, operating committees and working groups.
  • Identify and document risks and appropriate mitigation strategies and oversee the execution thereof.
  • Ensure the banks control framework is adhered to at all times, including internal policies and all related regulations.
  • Identify key stakeholders and manage relationships with multiple parties
  • Vendor management and negotiation for all related vendors/contracts in the provision of service.
  • Handover from change-the-bank (CTB) into run-the-bank (RTB) business as usual activities.
  • Maintain and apply suitable technical skills to support the organization's electronic trading capability.
  • Participate in and support architecture designs, roadmaps, planning and deployments where necessary.
  • Execute additional responsibilities and/or tasks as designated by operational management and the Global Markets Technology function.


Head of E-commerce technology qualifications and experience

  • Strong experience running business critical technology functions and teams
  • Experience of outsourcing technology functions/capability, preferably any 'white labelling'
  • Broad understanding of capital markets trading, including Fixed Income and commodities;
    • FX Spot
    • Forwards
    • Options
    • Swaps
    • NDF's
    • Exchange connectivity and distribution
    • Order Management systems
    • Risk and Credit Management
    • Trading analytics and aggregation

  • Broad understanding of technology including infrastructure, middleware & integration, application development, API's, Market Data
  • IT Service Management (preferably ITIL) with Service Level Management, Release and Change management
  • Strong, proven track record of project and/or programme delivery of substantial size and complexity in the financial services industry with the ability to demonstrate:
    • Exceptional project planning and organisational skills, including risk and issue management and the use of a variety of estimation and planning techniques
    • A proven understanding of the end-to-end software development lifecycle including release and configuration management processes
    • The ability to coordinate, motivate and lead multi-disciplinary global teams
    • Skills in interpreting and documenting business requirements
    • Resource and budget forecasting and tracking skills
    • Stakeholder management and reporting skills
    • Exceptional written and verbal communication skills, with the ability to deal with colleagues and internal clients at all levels of seniority
    • An ability to show applied learning from issues encountered through previous roles.
  • Financial Management, budget management, forecasting and reporting
  • Regulatory obligations and reporting, FCA/PRA, MAS, HKMA
  • Specific knowledge/experience in MiFID regulations prefered

Head of E-commerce technology Technical Knowledge

  • Design and build of algorithmic, low latency trading applications
  • Knowledge of systematic trading and trade aggregation/analytics
  • Enterprise integration architecture and patterms
  • Third generation languages including Java, C++, C# and scripting
  • Deep knowledge of Infrastructure;
    • Low Latency Networking, routing, WAN LAN and MAN
    • Firewall security
    • Platform hosting including Unix, Linux and Windows
    • Database hosting
    • Storage and archiving
    • Monitoring and alerting

Job Offer

Market rate