Connectivity & Electronic Trading Specialist

Client Connectivity & Electronic Trading Specialist A amazing opportunity to join one of the leading "Dark Pool" trading venues in London. The role will require the right candidate to have hands-on support experience within a financial institution (buy-side, sell-side, venue/platform provider) Demonstrable working knowledge of Fixed Income or Equities products.Hands-on working knowledge of at least one industry-recognised Order Management System and importantly knowledge of the FIX protocol and experience supporting FIX flows.

Client Connectivity & Electronic Trading Specialist

A leading trading venue in London is looking to hire into their EMEA Product Support Team, focusing on Fixed Income and/or Equities client and member support. The role will involve facing-off directly to the Fixed Income and Equities salespeople and interacting with technical teams across the business. The successful candidate will be responsible for front-to-back support duties on the Equities & Fixed Income platform which will include the daily support of the platform, configuring new members, managing front-end upgrade rollouts and testing of new functionality prior to release to members.

RESPONSIBILITIES

Utilising proprietary tools, provide daily application support and troubleshooting for platform members and internal users, escalating to Low Touch and Development teams appropriately

Member configuration and administration of MTF functionality

Troubleshooting and analysis of order routing and trade flow and post-trade issues

Perform regional start of day health checks to ensure all processes are up and members are connected to the platform

Contribute towards 'follow the sun' support model, working closely with global teams in APAC and US to ensure pre-market health checks are performed for each region

Daily interaction with Sales and Trading with regards to support issues experience required:

Hands-on support experience within a financial institution (buy-side, sell-side, venue/platform provider) Demonstrable working knowledge of Fixed Income products and flows

Hands-on working knowledge of at least one industry-recognised Order Management System

Solid application support experience within a Unix / Linux environment

Knowledge of the FIX protocol and experience supporting FIX flows

Proven experience of supporting Windows Server environments Experience in troubleshooting network problems: i.e. firewall and routing problems