System Analyst (Silverlake/Credit Card)

System Analyst (Silverlake/Credit Card)

• Perform 24x7 Level 1 Production Support
• Perform system health check on daily basis (2 shifts, 18 x 7 roster)
• Pro-actively looking for Production system improvements and defects prevention to add value to business
• Work with vendors to understand and apply fixes with proper test management cycle
• Provide subject matter support to business change requests
• Pro-actively manage risks related matters and ensure there is no overdue items
• Work with other teams in IT and coordinate system related activities
• Ensure compliance to internal policies and processes

Qualifications
• Bachelor's Degree in Information technology with 3-5 years' work experience in similar capacity
• Candidate should have basis technical knowledge in the following areas:
o AS400
o RPG
• Candidates should have domain knowledge in at least one of the following areas: Banking and Financial, Credit Card. Knowledge in Silverlake Integrated Card System is preferred.
• Familiarity with Visa & MasterCard Compliance simulator will be an added advantage
• A self-motivated personality, and able to work efficiently by himself/herself, as well as, in a team
• Possess strong analytical & troubleshooting skills
• Good interpersonal and communication skills
*LI-EL