Retail & Consumer Goods Consulting Leader-CBC

  • Competitive
  • Singapore
  • Permanent, Full time
  • Cognizant Technology Solutions APAC
  • 28 Jun 17

Retail & Consumer Goods Consulting Leader-CBC

COGNIZANT BUSINESS CONSULTING- Retail & Consumer Goods Consulting Leader

Location : Singapore


Cognizant Business Consulting (CBC) is a strategically important division which focuses on delivering high quality consulting solutions to clients globally. Organised by practices which deliver a range of sector domain based consulting and core-capability, solution based consulting, the division continues to deliver significant growth.

Our entire organisation is focused on turning clients' visions and strategies in to successful realities. This is achieved by employing the best people in the business and working with clients to build a single-minded focus and pragmatic, hands-on approach to solution delivery.

As part of the growth of Cognizant in ASEAN and executing the business strategy, we are building our Retail Consulting practice with the primary objective of delivering consulting led solutions clients across the Retail sector, while working with other areas of Cognizant in support of the ASEAN business.

To establish Retail Consulting, we will not only leverage the existing IT and CBC relationships to further our Consulting agenda, but also look at new clients which will be either consulting led or consulting only. The Lead Retail Consultant will be responsible to develop and execute the Consulting strategy and "Sell", "Lead" and "Execute" consulting engagements, collaborating across Cognizant.

Specific elements of the role are set out below:

• Be part of and contribute to CBC Retail & the Retail practice in ASEAN
• Lead and develop profitable business
• Recognised as a leader within Cognizant CBC in ASEAN
• Deliver major Cognizant CBC Retail client assignments providing Retail domain expertise to Cognizant clients

Personal Attributes:
• High level of drive, initiative and determination
• Exemplary professional and corporate image
• Strong leadership skills
• Excellent Team Player who actively supports peers
• Entrepreneurial and creative thinker
• Highly adaptable in dynamic environments
• Constantly exceeds expectations
• Delivers concise and effective communications with authority
• Inspires trust and confidence
• Courageous and decisive

• Lives the CBC core attributes: pragmatic delivery of client solutions
• An elite practitioner with excellent Retail domain plus project / program management skills
• Recruits and develops consulting team
• Provides practice leadership
• Ensures all practice consultants clear and confident in operating model and practice proposition
• Develops and empowers team members though formal and informal feedback readily coaching and mentoring own team and client staff
• Delivers and leads best practice consulting engagements
• Maximises utilisation on complex, large and high risk assignments
• High level of credibility and influence with key client decision makers
• Delivery focused taking bold and rapid decisions in the absence of solid solutions
• Ascertains client culture and strategic goals developing strong partnerships and sales lines
• Leads and sells the 'hard' and 'soft' skills Cognizant CBC adopts building confidence in Cognizant CBC's capability and paving repeat assignments and a competitive edge in future tenders
• Meets practice targets in terms of revenue; profit and permanent headcount

Business Development:
• Develops Retail specific business consulting strategy and propositions
• Strong personal network and reputation in key markets
• Sells major assignments with far reaching impacts to both client and Cognizant
• Manages major sales with profitable advantage to Cognizant
• Owns the sales process for the practice
• Creates account management plans for all practice accounts
• Establishes effective and influential networks which are key to evolving opportunities

Contribution to CBC:
• Continually delivers all Cognizant CBC administration in a timely manner
• Has a thorough understanding of the Cognizant CBC Retail service offerings
• Contributes to the distinctive Cognizant CBC culture
• Ensures Retails Consulting actively contributes to the success of the Retail practice in ASEAN


The Lead Retail Consultant candidate will have a highly successful career with a top-flight consulting firm or vendor with a passion for client service and a track record of delivering Retail Consulting solutions to clients across the sector.

Specifically, a candidate will have:
• Post Graduate level education - an MBA is preferred
• At least fifteen years of consulting experience, primarily in a top-flight consulting firm or vendor firm
• Strong experience in any of the following areas: Supply Chain, Merchandising, Ecommerce, Store Operations
• Experience in leading implementation one or more of retail solutions like Oracle Retail, SAP IS Retail, Manhattan, JDA, ATG etc
• Significant experience in selling and delivering management consulting services to clients at CXO levels within organisations in ASEAN
• Experience across range of sectors and types of client transformation programs
• Ability to work in a large, global and highly matrix environment
• Ability to work independently and thrive in an unstructured, entrepreneurial environment, whilst at the same time playing a full part in the CBC practice and working closely with colleagues to identify the best ways of securing consulting opportunities for Cognizant
• Very strong interpersonal and communication skills to form good relationships both internally and externally
• Evidence of a desire and ambition to play a major part in the development of Cognizant's Business Consulting business.


Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients'​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.