Product Specialist

  • Competitive
  • Singapore
  • Permanent, Full time
  • Credit Suisse Asia
  • 24 Sep 16

Product Specialist

Credit Suisse Company Overview Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be a global force employing over 45,000 people in 50 countries. With new leadership, a new strategy and a streamlined global organization, we are set for growth. We partner across businesses, divisions and regions to create innovative solutions to meet the needs of our clients-and to help our employees grow. It is a high priority for us to continually invest in our employees by providing ongoing opportunities for training, networking and mobility. Join us and let's shape the future of Credit Suisse together.

We Offer...

  • SME lead in supporting project and program management for future Client reporting project
  • SME lead in providing expert advice in Client Reporting space for on-going PB APAC project initiatives
  • Experience in Project implementation (Requirement gatehring, UAT strategy/planning, test execution and etc.)
  • Develop solutions that deliver state of the art results with reasonable effort
  • Support management in identifying and resolving Client Reporting related issues and Front end application
  • Drives the analysis of daily and escalated issues to identify trends and hot issues and escalated issues in a timely and professional manner
  • Provide 2nd level on business queries raise by internal business stakeholders and drive issue fixing with IT counterparts
  • Where necessary lead process improvement or new initiative impacting Client reporting space and Fornt end application with internal stakeholders ie: product development, streamline booking process, improve the data quality of the client report and etc.
  • Involve in yearly projects budgeting process, in proposing future enhancements.
  • Prepare training material, tip & tricks topic, marketing material where necessary to market the client reporting products with internal stakeholders and conduct training to internal stakeholders on Client Reporting related topics on ad-hoc request basic
  • Reviews and update training material, FAQ, Product Factsheets and L4 processes and keep the client reporting procedure are up to date with the changes brought by Change the bank initiatives
  • Working knowledge on Business Objects, SQL and T24 and Temenos Wealth Manager will be added advantage

You Offer...
  • Good university degree/ MBA will be addeed advantage
  • Project implementation experience, preferably in the financial services environment
  • Product knowledge of private banking products and product event life cycle and how it should be displayed in the client statements will be added advantage
  • Financial accounting background
  • Investment performance calculation know-how eg: Time weight (TWR) returns, contribution is an advantage
  • Working knowledge on T24, Temenos Wealth Manager, Business Objects and SQL will be added advantage
  • Preferably client reporting related background & know-how is an advantage
  • Good team player who strives well in a team environment
  • Effective command of verbal and written English
  • Liaising with Mandarin speaking stakeholders and clients

EEO Statement
Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.