Proactive Chat- Product Optimisation- Business Manager

  • SGD100000 - SGD130000 per annum + competitive
  • Singapore
  • Permanent, Full time
  • Huxley Banking & Financial Services , EA Licence No: 09C5506
  • 26 Sep 16

Looking for a Business analyst with prior experience in managing digital sales or proactive chat optimisation.

A Leading Financial Institution is looking for an experienced business analyst with experience in proactive chat optimisation/digital sales.

This would be a regional role where you would be managing regional stakeholders and product SMEs. If you are looking for role with high visibility within the digital arena, this role would be a good opportunity.

Responsibilities:

  • Liaise with senior business stakeholders
  • Lead the management of digital sales using proactive chat
  • Function as the SME in proactive chat, leading the regional initiatives
  • Understand the data flow coming through digital channels to optimise sales

Requirements:

  • Good communication skills- Ability to tactfully manage senior stakeholders
  • Prior experience in Google Analytics or theoretical knowledge of Google Analytics with prior experience in similar tools
  • Good understanding of digital sales/distribution
  • Prior experience in proactive chat/sales chat/digital proactive sales
  • Prior experience in sales optimisation(As a Business Analyst or Product Owner)

Candidates with experience in Google Analytics, without prior experience in banking would still be considered.

Proud winner of Recruitment International Asia for Recruitment Company of the year 2014, in Banking & Financial Services.

Huxley, a trading division of SThree Pte Limited (Registration Number: 200720126E | SThree Pte Limited Licence Number 16S8216 | Huxley Licence Number 53132076J)