Manager - Real Time Interaction, Analytics Platforms

  • Negotiable
  • Singapore
  • Temporary, Full time
  • Standard Chartered Bank
  • 20 Sep 16

Please view Job Description for details.

Standard Chartered is a leading international bank operating in some of the most dynamic markets in the world, in Asia, Africa and the Middle East. Our successful and sustainable business is built on doing tangible, long term good for our people, our customers and the communities we serve.

Job Description

Work with Retail Analytics & Data Project Director to build & enhance data platforms to...

  • Enable transition to a differentiated client-focussed retail business.
  • Enhance ability to direct the right conversations, at the right times through the right channels.
  • Enable sustainable growth in the retail client business.

Key Roles and Responsibilities

  • Deliver tactical and strategic infrastructure roadmaps for analytics and data platforms including both structured and unstructured data.
  • As Business Project Manager, lead development of 360° Daily/Real-Time Client View with Comprehensive view across demographic, product, channel & external data e.g. social media in Hadoop (Hive, HBase).
    • Collaborate and Lead cross functional project team including technology, finance & compliance - Manage delivery within established financial and timeline constraints.
    • Help rollout real time use cases across countries as per product roadmap.
    • Work with data scientist to implement business rules for use case scenarios.
    • Work closely with digital channels team to implement the real time use cases.
    • Manage vendor time and allocation on various project activities.
    • Produce project plans and keep track of the project status.
    • Create weekly progress reports for consumption by senior stakeholders.
    • Help handle escalations and conflicts to progress daily projects agenda.
    • Work closely with key stakeholders from country analytics teams to maintain future product roadmap.
Maintain relationships with key stakeholders:
  • Managing Director, Retail Clients Analytics.
  • Executive Director, Head Retail Clients Analytics Centre of Excellence.
  • Technology Project Manager, Retail Data and Analytics
  • Project Director , Retail Data and Analytics
  • Regional Heads, Retail Clients Analytics
  • Lead, Infrastructure Services & Operations
  • Lead, Product Engineering, Enterprise Data Mgmt

Qualifications and Skills

Key Skills
  • Strong tertiary qualifications in a relevant discipline (Technology, Statistics or Economics) from a leading institution.
  • Strong understanding of data in retail banking domain
  • Strong technology project portfolio and project management skills.
  • Proven leadership track record driving business performance and securing sponsorship of senior stakeholders.
  • Strong understanding of digital channel and related technologies
  • Experience in solutions using technologies such as Hadoop/Hive/Hbase/NoSQL
  • Ability to multi-task and handle changing priorities while executing on numerous deliverables simultaneously
  • Basic Understanding of statistical analysis, modelling, "big data" and "big analytics".
  • 8+ years' experience in similar roles.
Relevant Experience
  • Broad understanding of retail banking
  • Thought leadership - able to create, rationalise and organise
  • Strong leadership, people management & development skills
  • Strong Influencing and networking skills

How To Apply

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Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.