• Competitive
  • Singapore
  • Permanent, Full time
  • OCBC Bank
  • 19 Sep 17

Internet/Mobile Banking User Project Manager (Digital Wealth) - EBusiness

Internet/Mobile Banking User Project Manager (Digital Wealth) - EBusiness

Roles & Responsibilities:
  • Manage new projects/initiatives for digital wealth products on online/mobile banking channels
  • Understand business requirements and liaise with internal stakeholders, Product Managers and external business partners
  • Evaluate solutions proposed by IT, vendors / partners and make necessary recommendations
  • Work closely with channel/Product Managers to ensure requirements are met and developed for new services / enhancements
  • Conduct / manage user acceptance test, develop rollout plan and complete implementation activities
  • Manage workflow with operations units where changes are required
  • Support smooth rollout of enhancements, manage pre and post-implementation activities, train frontline teams and develop processes with operations teams*
  • Work closely with IT/Ops team to resolve project and implementation issues

*LI-JK

Qualifications
Requirements:
  • Possess university degree and 2-3 years' of work experience in a retail bank
  • Familiar with internet and mobile technologies development and consumer trends; knowledge in consumer wealth management products (deposits, investments, bancassurance) is a plus
  • Proven experience in online/mobile banking product development and project management
  • Hands-on experience in developing user requirements, business analysis and managing user testing
  • Must be able to work independently
  • Strong interpersonal and communication skills
  • Ability to build strong partnerships with internal business partners and inter-department associates
  • Work well under tight timeline and pressure and able to multi-task