Infrastructure Solutions Analyst, Data Science, Global Technology Infrastructure, Associate, Singapore

  • Competitive
  • Singapore
  • Permanent, Full time
  • J.P. Morgan
  • 30 Sep 16

Infrastructure Solutions Analyst, Data Science, Global Technology Infrastructure, Associate, Singapore

About J.P. Morgan Chase & Co.

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan is available at

Global Technology Infrastructure (GTI) is the technology infrastructure organization for the Firm, delivering a wide range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost effective manner.

The Solution Architecture team within GTI has a mission is to generate application infrastructure designs based on the Firm's businesses, application's and infrastructure partner's current and future requirements.

They key remit of the team is to:

  • Engage with App Teams early on in design process, driving to influence app design as much as infrastructure design
  • Provide an efficient design experience, including fast-track options for simple designs
  • Influence direction of GTI services, via providing feedback to service owners on ability of business areas to adopt those services, and scale down to local branch requirements
  • Drive Standardization and adoption of GTI Services within application designs, including adoption of cookie-cutter designs based on standard offerings
  • Drive educational efforts to make GTI services well understood among its customers
  • Aggregate business feedback on GTI services and communicate this effectively to service owners - help influence future product roadmaps
  • Provide Application and Infrastructure expertise - provide deep Subject Matter Expertise to business groups, either from solution architecture or elsewhere across GTI. This might include consultancy engagements
  • Guide development teams through firm-wide changes - such as Drive to Cloud, Encryption and Data Masking, Security, How to meet Sustained Resiliency via application design, hosting in new DMZ constructs, development and driving standard templates, and standardized developer toolsets

This role is an Infrastructure Solutions Analyst covering Asia Pacific (ex-India). This is an analyst-level role focused on data science and metrics gathering. The role will be focused both on meeting the needs of the APAC Solutions Architecture team, as well as a knowledge sharing and advisory role with other technical teams in the region around data science, metrics and data visualization.

The ideal candidate would have both a strong application development and infrastructure background. Coding/development skills are expected despite the role sitting inside the infrastructure organization. In addition, successful candidates should have background, education and experience working in a role with accountability for defining requirements and building systems to produce and publish operational metrics.

Primary responsibilities:
  • Build and design systems to track key operations metrics for the team
  • Advise the wider team, regionally and globally, on trends in data science
  • Engagement with senior technology and business stakeholders in the APAC region
  • Present and maintain systems for automated metrics gathering for Solutions Architecture team operational purposes in APAC region
  • Partner with internal GTI experts from the Service Towers in review of any edge case design or net new product requirements in area of data science and metrics
  • Maintain an effective technical network across GTI, knowing the "Go-To" SMEs in multiple service areas
  • Develop an effective network of other data science professionals across the firm globally
Soft skills/attributes required for this role:
  • Customer focused and able to prioritize work based on customer requirements
  • Technical credibility from deep knowledge/understanding in area of data science
  • Experience working closely with Senior infrastructure and AD architects
  • Takes accountability and ownership for key initiatives
  • Credible and mature personality, with some presence
  • Ability to say No when appropriate, and ask questions even when uncomfortable to do so
  • Strong enough to hold your peers accountable in other groups/towers (in a constructive way).
  • Concise communicator - able to translate detail into a concise story, getting immediately to the punch line
  • Self-starter, motivated - wants to get in, roll sleeves up and make a difference
  • Able to influence groups not directly working for you
  • Wants to be a change agent, make improvements. Thrives on change

Hard Skills / Requirements:
Engineering Degree in a technical discipline or similar experience

Hands-on technical skills in the following areas:
  • Data Science - statistics, metrics, data visualization and analysis
  • Database - SQL, no-SQL, data and schema design, data cleansing, data transformation, etc.
  • Development - Continuous Delivery, Java, Python, C#, agile, scrum, DevOps, microservices
  • Basic knowledge of IT infrastructure components of compute, storage and networking
Broad base technical knowledge covering:
  • Proven experience managing and working with culturally diverse and geographically distributed teams
  • Experience working within large global organization and building and maintaining a global network
  • Effective Project and Time Management skills
Key Differentiators for Ideal candidate:
  • Must align with corporate values and direction and add to the team dynamic
  • Ability to deal successfully with ambiguity and influence change (sometimes in the absence of direct reporting lines)
  • Experience of having worked in an Application Development function and Infrastructure function
J.P. Morgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce. Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.