Global Wealth Management, AML/KYC Onboarding Officer Manager, Vice President, Singapore

  • Competitive
  • Singapore
  • Permanent, Full time
  • J.P. Morgan
  • 24 Sep 16

Global Wealth Management, AML/KYC Onboarding Officer Manager, Vice President, Singapore

J.P. Morgan Asset Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

Global Wealth Management (GWM) is part of the Asset & Wealth Management business segment. It has offered for over 160 years customized solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $1.25 trillion, it is one of the largest asset and wealth managers in the world.

Introduction to Role
The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. GWM is establishing a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. This is a great opportunity for the right individuals to work in a fast paced dynamic team and to help identify and establish best practises within JP Morgan and the industry.

Job Description
The Vice President will be managing the team of Onboarding Officers and carry out support for KYC periodic review process. The team is based in Singapore and will be servicing GWM Asia business. The selected candidate must have experience managing complex operational process and strong problem solving skill.

Onboarding Officer partner closely with the client-facing teams to ensure all client KYC records are compliant with regulatory standards. The Onboarding Officer team will own the end to end periodic renewal process of all clients and the maintenance of client information in the Bank's systems. The Onboarding Officer Manager will be part of the global Client Onboarding Operations team supporting client-facing teams with all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML), Know Your Client (KYC) requirements including documentations.

Key Qualities:

  • A strong sense of ownership and responsibility
  • Drives results through leadership, people, communication and influence
  • Comfortable with change, ambiguity, debate, conflict and informed risk taking
  • Multi-tasker who can manage multiple streams of work concurrently
  • Willingness to make decisions, while ensuring buy in from stakeholders.
  • Ability to challenge and influence stakeholders to ensure decisions are well thought out and can be executed from an operations perspective

Responsibilities include:
  • Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices
  • Provide operational support services on KYC matter and ensure periodic reviews are completed in timely manner.
  • Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities
  • Serve as point of contact for KYC and reporting issues for designated clients
  • Act as a subject matter resource on the KYC/AML policies and procedures
  • Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues


Qualifications
  • BS/BA Degree - Accounting, Finance, or Business preferred or equivalent military experience
  • 3 to 5 years of experience with in a financial services, operational or compliance fields
  • Prior experience in AML / KYC and/or documentation experience preferred
  • Ability to get up to speed quickly with new or unfamiliar subject matter
  • A "can do" attitude is a must with a passion for driving best practices
  • Strong written and oral communication skills
  • Ability to directly address conflicts and escalate issues where appropriate
  • Strong analytical, prioritization and organizational skills
  • Logical, structured approach to planning, problem solving and decision-making
  • Maintains a sense of urgency and ability to prioritize/multi-task
  • Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals
  • Demonstrated experience as a key contributing member of a high performing organization
  • Builds a sense of community, creating a positive team environment and modelling a global, diverse mindset and inclusive behavior
  • Review and hold individuals responsible for performance metrics and service level agreements
  • Ability to work under pressure and to fixed deadlines
  • Independent, self-motivated, with an ability to adapt and be flexible in a team environment