• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 19 Sep 17

GCT - Applications Support Group Manager - Total Wealth Advisor

GCT - Applications Support Group Manager - Total Wealth Advisor

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 17057643


This position is responsible for leading a talented group of technology managers and teams to deliver Total Wealth Advisor applications in nextgen architecture and continue to manage delivery of existing applications.
Skills and work activities that support these responsibilities include:
  • Manage a team of highly motivated managers, designers and developers drawn from our strategic partners and Citi staff based in multiple geographical locations
  • Develop and implement best-in-class processes, metrics and practices
  • Responsible for driving technical design/architecture, product roadmaps with close interaction with Business stakeholders, Business Analysts, Subject matter experts, Architects and other Product Processor teams
  • Manage partnership with business and external strategic vendors and ensure that the delivery is achieved within the defined quality and timeline
  • Ensure that the team is defining and implementing systems that are aligned with the organization strategy and goals
  • Manage and track resources, review works to ensure high quality job to achieve customer satisfaction and service commitments
  • Train, assign work, provide Technical / Business advice and guidance to staff, provides regular performance feedback to staff for continuous improvement
  • Provide leadership, development opportunities, performance management, development and succession-planning, staff communications, and positive interactive working environment to ensure the highest productivity and employee engagement
  • Adhere to the Citigroup's compliance standards and ensure compliance for the applications managed


  • Bachelor's degree or equivalent education
  • Minimum of 10+ years of relevant experience preferably within an international technology organization in delivering complex projects with J2E, middleware technologies, service-oriented architecture, micro-services, APIs and cloud platforms
  • Very Strong domain knowledge on Wealth Management products like Mutual Funds, Share Brokerage, Fixed Income,  Insurance, Treasury and Portfolio Management,
  • Deep understanding on the process and roles in Agile development, Continuous Integration and Continuous Delivery.
  • Ability to influence others to adopt new ways of thinking, change habits and improve processes (Provide thought leadership & act as an advanced analytics tech evangelist)
  • Ability to translate complex technical topics into easy to understand, intuitive, business, and user-friendly concepts
  • Experience leveraging next generation tools and techniques, which includes but not limited to Responsive Web Design (HTML5, JavaScript frameworks), Microservices (Java, Sprint Boot), Web APIs, Cloud Technologies
  • Clear understanding of Digital Experience elements such as UX / UI, Channels (PC, Mobile Tablet and Phone, Devices), Personalization, Customer, Partner and Employee
  • A First-hand working knowledge of current mobile technologies, User Experience Improvement, Cloud Technologies
  • Experience running a large scale application development teams spread across different locations and multiple partners
  • Strong leadership, relationship management and organizational skills
  • Strong written and verbal communication and presentation skills 
  • Strong analytical, strategic thinking and communication skills - must have ability to synthesize, develop and present clear and concise recommendations
  • Demonstrated ability to work across organizational boundaries and geographies
  • Self-directed, motivated and managed; ability to deal with imperfect information, decision and drive to successful conclusions
  • Effective at prioritizing multiple tasks across teams, managing time, organizing people and getting things done
  • Ability to handle constant pressure and juggle multiple demands
  • Strong risk management and ability to look beyond to the next set of challenges
  • Collaborative and team player, ensuring overall business success
  • Flexibility to travel based on business needs