BlackRock -Platform Operations – Windows Administrator

  • Competitive
  • Singapore
  • Permanent, Full time
  • BlackRock
  • 28 Sep 16

BlackRock -Platform Operations – Windows Administrator

Key Responsibilities:

  • Successful performance in this role requires an individual be able to perform these duties above a satisfactory level. The following requirements are representative of the knowledge, skill and competencies required.
  • Analyze, log, track and resolve software/hardware issues pertaining to server operating system and related services.
  • Maintain the Windows Server problem ticket queue and work to resolving the majority of tickets in this queue. Provide initial 1st and 2nd line support for all Microsoft server platforms and associated applications within the server estate.
  • Participate in Infrastructure project design/implementations and Disaster Recovery exercises.
  • Timely response to support escalation requests and contribute to the Windows Server Team "follow-the-sun" server support model across Asia-Pacific and the Americas.
  • Maintain proactive server monitoring, performance monitoring and application tuning using the corporate tools, such as SCOM and SCCM.
  • Implement, monitor and maintain NT Server-based services.
  • Generate reports for daily checks and for real-time and capacity management reporting needs of Infrastructure Management.
  • Maintain an accurate global Windows Server team inventory, including spare parts.
  • Document processes, and ensure process is applied consistently across the global Windows server estate.
  • Identify and repair inconsistent server configurations in the global Windows Server estate.
Experience:
  • Strong communication and documentation skills
  • Experience supporting critical Windows 2003/2008/2012 servers in a large-size production environment
  • Exchange 2010/2013 and Content Filtering Technologies
  • Experience with AD, WINS, DNS, DFS, DHCP, IIS, NT File System, Printing and Group Policy
  • Significant knowledge of security under Windows 2003/2008/2012
  • Experience with Microsoft patch deployment processes.
  • Experience with Microsoft Sharepoint 2010/2013/2016
  • Aware of corporate governance (Sarbanes Oxley and Audit controls)
  • HP server experience
  • Excellent knowledge of the following: Citrix XenApp / XenDesktop / NetScaler and Remote Connectivity Solutions/ VMWare Products (ESX, Virtual Center)
  • Must be able to perform well in a high pressure environment.
  • Candidate should possess scripting/programing skills in at least one of the following languages: Powershell/ .NET/ ASP.Net/C#
Desirable additional experience of the following:
  • SCCM
  • SCOM
  • Symantec End Point Protection
  • FACSys
  • YSoft SafeQ Print Management