Global Process Reengineering / Improvement - Investment Banking

Kraków, Malopolskie, Poland

Global Process Reengineering / Improvement - Investment Banking



The Process Reengineering  roles are acting in the capacity of trusted advisor to Local, and line of business senior management in support of the Site Lead Poland. The role provides support to well-reasoned decisions in matters of, operational improvements

The role extends in understanding customer requirements, process improvement models and operating models and designing solutions/options whilst ensuring optimum functional alignment, ability to deliver and benefits realization. The Process Reengineering Analyst supports change and a champion for continuous performance improvement across various GBs, mainly in the priority markets.

Key Accountabilities:

For specific functional areas, deliver step change in operational performance (cost, service levels, and customer satisfaction) through identification and successful initiation of new process improvement initiatives aligned with local/regional transformation initiatives,

  •     Act as trusted advisor to customers and ensure commercially based decisions are taken on prioritizing and optimizing the project portfolio,
  •     Work with the businesses and delivery partner to develop objective, quantitative recommendations,
  •     Identify and recommend innovative solutions that are infused with emerging improvement trends and solutions while tempered with common sense,
  •     Working across regional and local teams to ensure commonality of understanding and objectives,
  •     Revisit projects post deployment on regular basis to validate business,
  •     Responsible for support of Six Sigma curriculum (Yellow belt and Green Belt) across Reengineering Project Management,
  •     Build trusting relationships with internal customers by consistently delivering value add consultancy services and delivery that exceeds expectations and positions for sustained success,
  •     Be knowledgeable of business drivers and customers, the businesses of competitors, and emerging trends in the industry landscape,
  •     Facilitate trainings, forums with internal teams,



  •     Typically 2 - 6 years of overall operational experience and a variety of skills related to executing low/medium complexity projects/consulting engagements,
  •     Ideally Six Sigma qualified
  •     Global experience
  •     Process Reengineering BPR
  •     Financial Services background
  •     Exposure to Target Business and Operating Models and transformation business case (bottom-up & to-down),
  •     Understands how technology/process improvements adds value to the business and to the end customer,
  •     Overall financial/consulting services industry knowledge ,
  •     Demonstrated ability to rapidly build relationships with key stakeholders,
  •     Working across cultures and in matrixed organizational structures,
  •     Have knowledge of the change process, project lifecycle and consulting tools and techniques. LSS Experience a strong plus,
  •     Ability to form working relationships at senior level in the organization,
  •     Good working knowledge of functional area in an operational or consulting capacity
  •     Financial acumen: develop business case, benefit quantification,
  •     Ability to develop cohesive working relationships with business partners
  •     Good English written & verbal communication skills, other languages an advantage.

On offer will be highly competitive salaries / benefits with an excellent opportunity for growth within an expanding business.