• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citibank Berhad
  • 20 Sep 17

Citibank Berhad KL – CCRIS Reporting Officer

Citibank Berhad KL – CCRIS Reporting Officer

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Operations Credit Ops
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17004108


  • Act as the Bank's backup liaison officer and deal with BNM in all CCRIS related matters
  • Ensure that the Bank complies with CCRIS guidelines and timeline for data submission to BNM
  • Ensure all CCRIS data verification queries are attended to and responded to BNM within the specified timelines
  • Analyze discrepancies on CCRIS data and attend promptly to the data rectification on all rejected data/data quality report from BNM
  • Follow-up closely with respective business units on the progress of updating of decisioned credit application with pending status in BNM
  • Perform reconciliation between CCRIS files and Host data prior to CCRIS submission to ensure accuracy
  • Raise incident tickets and work closely with Technology team for system fixes to improve the data quality, participate in UATs
  • Participate in Bank's new projects or enhancements and data extraction program changes to meet CCRS reporting requirements
  • Report any security breaches committed by the Bank's CCRIS users to Head of Reporting for onward reporting to Higher Management
  • Attend to CCRIS related internal and external enquiry/complaint and respond on prompt basis
  • Attend to the processing of applications for iVEST cards/token, payment of annual subscriptions, revocation of user Ids, transfer of customer data, change of management setting etc.
  • Ensure process of monthly CCRIS payment and allocation of monthly billing to respective business units


  • At least 2 years' experience in credit administration/finance/CCRIS.
  • Process sound working knowledge of CCRIS guidelines and procedures, BNM GP3 and Bank's banking practices
  • Hands-on knowledge of the Bank's Cards and Loan Application System, Host System and CCRIS mechanism
  • Sharp eye for accuracy and details, sound analytical and assessment skills and able to work independently
  • Good interpersonal and communication skills
  • SAS programming and data management knowledge will be an advantage