Business Analyst (Financial Services)

Capco, a global business and technology consultancy dedicated solely to the financial services industry. We specialize in banking; capital markets; wealth and investment management; finance, risk & compliance; and technology. We serve our clients from offices in leading financial centres across North America, Europe and APAC.

Knowledge :

  • Strong experience in business analysis, requirements gathering and process mapping and design techniques.
  • Proven ability to understand client group structures, processes and objectives.
  • Strong experience of change management and implementation management techniques and approaches.
  • Excellent understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques.
  • Thorough understanding of the purpose, value, culture and fundamentals of Global Change Delivery.
  • Strong understanding of banking and understanding of how change drives benefits for business, its customers and other stakeholders

Experience :

  • These are roles that are ideal for those currently working in front end roles in Banks and other financial institutions
  • No technology experience needed we are looking for people with product and process knowledge
  • Proven experience in a functional role within a banking environment and experience on projects on the business side are a plus
  • Extensive experience in gathering requirements and conducting process design activity through involvement in a mix of business and operations projects preferably technology driven
  • Financial services knowledge with specific functional expertise is an advantage
  • Excellent communication skills in English and Cantonese
  • Proven ability to work with and manage expectations of senior stakeholders and business sponsors
  • Exposure to business case development and a sound understanding of how design enablers underpin business benefits
  • Broad experience in working in large teams within different work streams is ideal
  • Multiple strong examples of the delivery of on time and on budget projects that achieve business case stated outcomes - a driver with bias towards delivery at pace and controlling project outcomes
  • In depth experience of working in a banking environment and change projects
  • Good stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realisation
  • Implementation, change management and benefits realisation
  • Excellent interpersonal skills
  • Experience working with multiple delivery and business partners teams especially in FS is a major advantage but not mandatory
  • Those from other industries may apply if they are working as a Business Analyst but must have Cantonese skills
  • Those working as a Project Manager may also apply provided they possess a strong working knowledge and has been involved in business analysis activities. Cantonese skills will apply as above

Capabilities/Skills :

  • Planning and Plan Management
  • Process Re-engineering
  • Risk and Issues Management
  • Global Mindset
  • Customer Empathy
  • Decision Making
  • Commerciality
  • Lead Self and Others
  • Business Analysis and Design
  • Business Case and Benefits Realisation
  • Change and Implementation Management
  • Financial and Budget Management
  • Tracking, Reporting and Governance
  • Stakeholder Management
  • Impactful communication
  • Resource and Team Management
  • Delivery at Pace
  • Embracing change
  • Achieving excellence
  • Collaboration
  • Problem solving and Critical Thinking
  • Consultancy
  • Innovation and Idea Management

Qualifications and Accreditations:-

  1. MBA
  2. BBA
  3. Business related Bachelor Degree
  4. Professional accounting qualification

Language :

  • English
  • Cantonese/Mandarin

Domain Expertise :

  • Financial Services but those with a wealth background will be given preference
  • Shared Services profiles : Experience working on AML, KYC, any product related to AML like MANTAS or DETICA, Operational risk (MIS), Transaction / product processing