Senior Officer, Account Opening - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 30 Sep 16

Senior Officer, Account Opening - HSBC Operations, Services and Technology

Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Senior Officer, Account Opening.

Principal responsibilities

  • Perform first checker function in account maintenance review of new and existing account
  • Perform system input and static data maintenance task related to customer account
  • Undertake the annual review exercise including review and verify the accuracy the required documents as per Anti Money Laundering requirement
  • Follow up the outstanding and expired documents for new and existing clients
  • Maintain the turnaround in account maintenance
  • No errors made in system input and no deficiency on documents requirement
  • Provide supports in resolving client related issue such as documentations and maintenances
  • Work closely with internal customers, marketing colleagues to ensure their business needs are adequately supported
  • Keep abreast of prevailing regulatory environment and work with appropriate stakeholders relevant to customer accounts, such as documentation requirements to ensure compliance
  • Ensure all relevant policies and regulatory bodies such as HKMA are implemented
  • Maintain satisfactory audit result from internal and external auditors
  • Perform ad hoc tasks and projects as assigned
  • Participate in system development and testing
  • Complete the daily works, project and assignments within the schedule and deadlines


Qualifications
Requirements
  • Diploma or degree with working experiences in account opening service
  • Knowledge of regulatory and documentation requirements of various types of account opening
  • Initiative and able to prioritize work with tight deadlines
  • Good computer skills including Excel and Microsoft Word
  • Good communication skill and inter personal skill
  • Proficiency in written and spoken English and Cantonese
  • Willing to work overtime
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You'll achieve more when you join HSBC.

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