Senior Infrastructure Technical Lead- IBM Tivoli/SAM

  • Competitive
  • Sydney, New South Wales, Australia
  • Permanent, Full time
  • Westpac Group
  • 27 Sep 16

Senior Infrastructure Technical Lead- IBM Tivoli/SAM

Westpac Group is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility

About the Business Unit and Team
The Senior Infrastructure Technical Lead- IBM Tivoli/ SAM is responsible for providing expert services in relation to implementing, managing, operating and supporting high performance technology infrastructure and Access Management application systems, design and operations for the Westpac Group.

Key responsibilities
As the Senior Infrastructure Technical Lead, you will be responsible for but not limited to:
Infrastructure management :

  • Evaluate and assist in the design and implementation of infrastructure solutions and support project delivery groups to ensure the development and maintenance of effective technology infrastructure
  • Provide input into the planning of future infrastructure requirements, assess existing infrastructure, conduct all aspects of capacity planning, performance monitoring and tuning of specific infrastructure components and liaise with third parties/external support vendors for infrastructure maintenance and upgrades
Service Delivery :
  • Provide specialised second and third-level support and technical assistance, monitor issue resolution to ensure issues are resolved in a timely manner
  • Understand business continuity requirements, plan and undertake effective Disaster Recovery and testing procedures to ensure effective Disaster Recovery plans are developed
  • Undertake problem determination and root cause analysis for business impacting problems to ensure permanent corrective actions are implemented appropriately
Partner and vendor management :
  • Provide high-level technical consultation to business/technology stakeholders to support relevant infrastructure partners and other business stakeholders
  • Engage with relevant stakeholders to evaluate if infrastructure requirements can be defined
Strategy and innovation :
  • Provide input into the development of technology strategies, standards and governance procedures to support the development of effective infrastructure strategy, standards and procedures
  • Assess the latest developments in infrastructure technology, continually evaluating and understanding the operational aspects of new technology and its potential.


To be successful you will have the following experience, skills and/or qualifications
  • 5+ years' experience in IBM Tivoli/Security Access Manager and Tivoli Federated Identity Manager
  • Advanced analysis, problem solving and troubleshooting and consultative skills
  • Experience delivering major pieces of work in a complex project environment
  • Experience in scripting languages - Python , Perl, Javascript (desirable)
  • Experience providing quality review and technical advice to a development or support team (desirable)
  • Knowledge of Information Security principles and networking principles
  • Excellent verbal and written communication skills
  • Tertiary qualifications in an Information Technology related discipline, or equivalent experience
  • Sound knowledge of system analysis methods and tools.