Change Analyst (Business Processing and Consulting)

  • Competitive
  • Sydney, New South Wales, Australia
  • Permanent, Full time
  • Cognizant Technology Solutions APAC
  • 30 Sep 16

Change Analyst (Business Processing and Consulting)

Change Analyst (Business Processing and Consulting) About Cognizant
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 233,000 employees as of March 31, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
Our Culture
Your passion, integrity and experience are integral to Cognizant's success. You will be welcomed into a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients are fundamental to your success. In return, you will be empowered with opportunities and support to develop your career and collaborate with people focused on innovation and ideas.
The Role
As a Change Analyst, you will collaborate with Cognizant and Client teams to deliver effective and sustainable project/organisational outcomes, though using a structured change management approach to enhance user adoption and realise project benefits. You will participate as required in business development activities, seeking and collaborating on opportunities to both expand and deepen Cognizant's foot print in our clients.
Key Responsibilities
Your responsibilities will include but not be limited to:-

  • Help lead change management workstreams in client (and potentially Cognizant) teams on client sites, collaborating with Cognizant colleagues for support/guidance
  • Apply a structured methodology and lead change management activities: Apply a change management process and tools to create and implement a strategy to support adoption of the changes required by a project or initiative
  • Participate in communications and engagement efforts: Help with the design, development, delivery and management of communications and engagement mechanisms
  • Assess the change impact: Conduct impact analyses, assess change readiness and identify key stakeholders to build an effective stakeholder analysis and map
  • Support training efforts: Provide input, document requirements and support the design and delivery of training programs
  • May be required to act as Project Lead in some cases, under the guidance of Cognizant project management SMEs


Qualifications
Essential Skills and Qualifications
  • 8+years overall experience, with a minimum five years' experience in structured change management, ideally across multiple industries
  • Should be accustomed to leading change management activities in IT/Business/Transformation environments
  • Prosci, APMG or other change management certification desirable
  • Strong interpersonal and communication skills
  • Ability to rapidly assimilate into client cultures and analyse immediate and long term challenges and priorities
  • Confident in presenting to all levels of staff up to senior managers
  • Ability to determine creative and potentially unusual solutions to complex challenges
  • Should have a solid project management capability, to act as Project Lead if required
Next Steps
If you would like to express interest in role, please click on the APPLY button now. Due to a high number of applicants, only shortlisted candidates will be contacted for a further discussion within 3-5 business days. We thank you for taking interest in this opportunity with us. For a complete list of opportunities with Cognizant visit http://www.cognizant.com/careers
Cognizant is committed to providing Equal Employment Opportunities. Successful candidate will be required to undergo a background check.
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